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Location & Drop Off Information

Please note that during certain periods of the year when only one employee is present our office and processing center will close for short periods of time to complete on-site requests and for lunch. If you plan to visit we recommend calling ahead or making an appointment. A link to our online appointment application is available at the bottom of this page. If you plan to visit the same day please call us at 1-800-588-8413.

Drop Off Instructions

Feel free to drop of your order from 6 am to 7 pm Monday – Friday. If outside of our standard office hours please use our secure mail chute to the left of our office door. Please make sure to label your key with your order number and include any documentation asked for during the checkout process.

Placing Your Order At Our Office

We are able to accept new orders at our office but do not carry cash on premises. We accept Visa, American Express, MasterCard and Discover. Paypal is only available online. Depending on the format of your key, it typically takes less than 15 minutes to complete the duplication process but several formats may take a few hours. We do recommend calling ahead or using our online appointment application(see below) before traveling to our office. If you are traveling a long distance this is especially important in order to verify your key is compatible with our service.

On-Site Cloning Information

We offer on-site key cloning for UW-Madison college students at the beginning of the fall and spring semester. If you are interested please contact us to set up an appointment. Please note several buildings on campus use formats that we cannot duplicate on site and require a visit to our office (Lucky Apartments & The Hub).


Our Location & Hours


Office & Processing Center 

131 W Wilson St. Suite 803
Madison WI 53703
Schedule an Appointment
Contact Us

 Office Hours

10 am to 4 pm Mon - Thu

10 am to 12 pm Fri

Appointment Required









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